#Legrand smart switch update
#Legrand smart switch full

I'm sorry that the scenes are not executing when they should be. Thank you for your feedback, and we're working on improving our scene delivery service. IвЂ™m giving it a 2nd star because it seemed to work fine before the migration, but now itвЂ™s completely unreliable/unusable.

Turning a light on and off shouldnвЂ™t be this difficult. IвЂ™ve deleted and created scenes I donвЂ™t know how many times and it just doesnвЂ™t work. I can set up an on scene for right now and an off one for 5 min later to test and it will sometimes work, but when I create them for tomorrow AM on PM off to actually use the switch, it does nothing. Amending review.Д®ven after the вЂњmigrationвЂќ, scenes still only work a small part of the time for my device.

#Legrand smart switch update

UPDATE: After a very helpful firmware update from Scott the scenes are working fine on my device now. Again, I feel really bad that this isn't working for you, and it's not solved. Please reach out to me, as I handle escalated issues with this product line. I'd like to jump in and find out what's going on that's keeping the device from onboarding. It should never be this difficult to get the devices up and running. I apologize for the issues you are having with the products. I just want what IвЂ™ve purchased to work!!! I donвЂ™t have the luxury of changing them all out for another brand because of the expense involved.

#Legrand smart switch full

I have purchased a room full of Radiant plugs and switches. I have spent a good deal of time with вЂњtechnical supportвЂќ only to be told repeatedly to вЂњwait until next week, we are issuing a major fix.stay tunedвЂќ. You spend this kind of money on technologically sophisticated devices, you expect them to be tested and working. It works, but only if you walk up and turn it on. ItвЂ™s nothing more than a regular dummy switch now. The device no longer commects with the app. I have yet to get the app working with the switch and, needless to say, AmazonвЂ™s Alexa.

Leaving it because itвЂ™s important to know where I came from. I should not have has to go through all of this. Scott got on a call with me as promised and, within a few short minutes, we had everything working!! He was kind, patient, and very knowledgable about the product and the software. Smart Lighting puts full control of your home right in the palm of your hand. Or just ask: 'Alexa, turn on the lights.' Seamless compatibility with Amazon Alexa and the Google Assistant provides simple control of your homeвЂ™s lights and power without ever having to lift a finger.ДЄll setup is easily done through the app. Use automated schedules to sync your lights with sunrise and sunset or customize to fit your familyвЂ™s daily routine. Set up lighting scenes such as вЂњMovie NightвЂќ or вЂњParty TimeвЂќ to create the perfect ambiance for any event, dimming single lights or groups of lights with the tap of a button. Make sure lights are off when youвЂ™re at work or make it look like youвЂ™re home even when youвЂ™re away. Used in conjunction with the Legrand Smart Switches, Outlets, and Plug-Ins from the radiantв„ў collection, the Smart Lights app gives you the ability to control your lights and set scenes and schedules from any smart phone or tablet. The Smart Lights app gives you the convenience of controlling your lights and power from any smart device- from anywhere.